my stay was fantastic! the amenities outside were great, and the room setup was perfect for my family. this place exceeded my expectations compared to my previous visit in franklin, especially with the clean rooms and helpful staff.

breakfast hours were unclear.

wonderful proximity to parks and charming downtown attractions

My stay at this hotel was outstanding, as I appreciated how close it was to Aspen Grove Park, a lovely spot for a stroll, and downtown Franklin, which offered so many cute shops and restaurants to explore. it made walking through the area so enjoyable and convenient.

I truly enjoyed the spacious room with modern decor and convenient features like the kitchen area. it was very accessible and welcoming for seniors, making my stay incredibly comfortable and pleasant.

Improved breakfast communication would be appreciated.

I enjoyed the spacious studio suite. The kitchen made meal prep easy. Staff were friendly and helpful. Breakfast offered great variety. The location was convenient for exploring the area. ☕

I can tell ya, the staff here really made it special! The breakfast was not your average cereal and toast, they had custom omelets and fresh pastries. And that pool? My kids loved it, they couldn't get enough of splashing around!

A bit pricey but you know what? Totally worth it!

Fantastic customer service and comfy rooms!

I had a great stay for 3 nights! The staff were incredibly welcoming, especially Tree and Malik at the front desk and Walter from the breakfast staff who was always friendly and hardworking. The breakfast spread was delicious, and the clean, spacious room made us feel right at home. The pool area was lovely, and the location was perfect for exploring the area. Just a small suggestion to improve breakfast options a bit.

We had a fantastic time staying here with my friends! The rooms were clean, and the automatic blinds were super unique. We visited the Nashville Zoo and enjoyed the local nightlife. For future guests, just a heads-up, the kitchen setup is really convenient for quick meals.

I noticed a strong perfume smell in the room, which aggravated my asthma a bit, so those with breathing issues should be cautious.

Comfortable Stay with Room for Improvement

During our family stay, we enjoyed the spacious room with a kitchen that made meals easy. The front desk staff was friendly, but getting extra towels involved a bit of a scavenger hunt. Pro tip, don’t hesitate to ask useful questions to overcome the DIY service situation.

I was blown away by how charming this place was! The breakfast options were delightful, especially the custom omelette station, it made mornings so special! After exploring, we enjoyed the clean and inviting pool, which was the perfect way to unwind after a day of adventure.

totally recommend ❤️❤️

Staying at Hyatt House in Franklin felt like home with its spacious apartment-style room. The staff provided exceptional service, and despite minor breakfast issues, the offerings were satisfactory. A perfect spot for road trips near Nashville!